Payment

Payment Policy

For The Ordinary customers, the sections below set out currency, payment methods, and refunds. This page applies specifically to theordinaryz.shop.

The Ordinary: currency and methods
The following currency and methods guidance applies to the The Ordinary storefront at theordinaryz.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@theordinaryz.shop or 3059268041.

refunds and payment help at The Ordinary
The following refunds and payment help guidance applies to the The Ordinary storefront at theordinaryz.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on currency and methods
The Ordinary publishes this currency and methods guidance for customers using theordinaryz.shop. About Credit/Debit Card

Our approach at The Ordinary to billing checks
For purchases made through theordinaryz.shop, The Ordinary applies the following guidance on billing checks. Encrypted payment information is handled by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

secure processing at The Ordinary
For purchases made through theordinaryz.shop, The Ordinary applies the following guidance on secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@theordinaryz.shop
Phone: 3059268041
Physical address: 809 23rd St, Ogden, Utah, 84401, United States